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Subscribing to eMarine Sites
Questions about subscribing to eMarine unit sites.

Category Questions

How do I know when I become a sponsor?
[1/4/2012]

You will be notified by your Family Readiness Officer when you have been added as a sponsor. Once you are a sponsor you will be able to search for yourself in the sponsor database, subscribe to your unit's home page, and create a user ID and password.

How do I subscribe to my Unit's site as a Sponsor?
[9/15/2010]

To subscribe to a Unit as a Sponsor, go to the eMARINE site. If you already have a username and password for the site, log in and then click on "Find a Unit Site" at the top of the screen on the right. If you don't have an account, just click on "Find a Unit Site": You'll be asked to create a username and password later.

When you click on "Find a Unit Site," you'll be shown the CONUS and OCONUS maps. Click on the state or country for your unit and then on the name of the Unit you are going to subscribe to. You'll be given a form to fill out. Change it to "Sponsor" and put in your name, email, phone, and last four of your SSN.

Depending upon your situation, one of two things can happen:

1) If your Sponsor information matches exactly, then your subscription will be automatically approved. If you do not have an account, you’ll then be asked to create a username and password and fill out your profile.

2) If your Sponsor information does not match exactly, you'll get an error message and will need to retry. Be sure to check the spelling of the name and the accuracy of the last four. If the system has you listed as "Steven," then you cannot subscribe using "Steve," for example.

The FRO Administrator of the site is responsible for keeping the Sponsor Database up to date. If you get the error that your Sponsor cannot be found and you are sure the information is correct, you will want to contact your FRO Administrator to verify that your correct information is in the Sponsor Database. To do so, go to the eMARINE site (http://www.emarine.org) and click on Contact Us. Once there, click on Your Unit, find the unit you wish to contact, and send feedback there.

The system says my Sponsor information cannot be found.
[10/29/2010]

When you subscribe to your Unit's site, you must identify yourself with your Sponsor's information against the Unit's Sponsor Database. This must be an exact match with the information in the database. Capitalization is not important, but spelling is:

For example, "STEVEN" and "Steven" will match, but "Steve" will not because they are not spelled the same. This means any initials, spaces, punctuation, etc. must be entered exactly the same as what is in the Sponsor Database for your Unit's site.

This also applies to the last four of the SSN. Please make sure you are spelling everything correctly.

It may be that the database needs to be updated with your Sponsor's information. If that is the case, you will need to contact your Unit for more information. Click on the Contact Us link and send feedback to "Your Unit."

The system says my Sponsor information is associated with another account.
[9/15/2010]

Only one person can subscribe as a Sponsor off an entry in the Sponsor Database. Once that association has been made between your account and your entry in the Sponsor Database, you must log into that account whenever you subscribe to a new Unit site.

If you are getting an error that your Sponsor is already associated with another account, then you must log into that account first before subscribing to your new site.

If you need to verify your login information, you can do so through the site. Go to the eMARINE site and click on the "Login" link at the top of the page on the right and then on "Forgot your login info?" You'll be asked for your email address and an email will be sent with your username and a link to follow to change your password.

Please note that passwords are case sensitive.

How do I subscribe to my Unit's site as a Family Member?
[9/15/2010]

To subscribe to an Unit as a Family Member, go to the eMARINE site. If you already have a username and password for the site, log in and then click on "Find a Unit Site" at the top of the screen on the right. If you don't have an account, just click on "Find a Unit Site": You'll be asked to create a username and password later.

When you click on "Find a Unit Site," you'll be shown the CONUS and OCONUS maps. Click on the state or country for your unit and then on the name of the Unit you are going to subscribe to. You'll be given a form to fill out. Leave it as "Family Member" and put in your name, email, and phone and the name and last four of your Sponsor of Interest.

Depending upon your situation, one of three things can happen:

1) If your Sponsor information matches exactly and you are on your Sponsor's invitation list, then your subscription will be automatically approved. If you do not have an account, you'll then be asked to create a username and password and fill out your profile.

2) If your Sponsor information matches exactly but you are not on your Sponsor's invitation list, then your subscription will be put in a pending state awaiting manual approval by the FRG Administrator. If you do not have an account, you'll then be asked to create a username and password and fill out your profile.

3) If your Sponsor information does not match exactly, you'll get an error message and will need to retry. Be sure to check the spelling of the name and the accuracy of the last four. If the system has your Sponsor listed as "Steven," then you cannot subscribe using "Steve," for example.

The FRO Administrator of the site is responsible for keeping the Sponsor Database up to date. If you get the error that your Sponsor cannot be found and you are sure the information is correct, you will want to contact your FRO Administrator to verify that the correct information is in the Sponsor Database. To do so, go to the eMARINE site (http://www.emarine.org) and click on Contact Us. Once there, click on Your Unit, find the unit you wish to contact, and send feedback there.

I subscribed a while ago and I still haven't been approved.
[9/15/2010]

Approval of subscriptions to your Unit's site are controlled by the FRO Administrators for your site. You will need to contact them for more information.

Click on the Contact Us link and send your feedback to "Your Unit" for more information.

Mac and Safari web browser users have reported problems logging in and subscribing to eMarine.
[5/15/2014]

If you are unable to log into eMarine using a Mac and Safari, please download either Google Chrome or Firefox - these free web browsers should allow you to access eMarine without any issues.



Additional information if you download Firefox:


If you download Firefox and are still unable to access eMarine from a Mac, try changing the browser settings using these instructions:

  1. Open Firefox.

  2. Select Tools -> Internet Options.

  3. Select the "Advanced" tab.

  4. Scroll down to the "Security" section and select the checkboxes for "Use SSL 3.0" and "Use TLS 1.0"

  5. Deselect the "Use SSL 2.0" option.

  6. Close all open browsers and then try to access the site again.

  7. Click Apply and then OK.




If you are still unable to access eMarine from a Mac after trying all of the above, please click the Technical Support button at the top right of the page for assistance.

How do I unsubscribe?
[9/15/2010]

You can unsubscribe from the eMARINE site at any time. Log into the eMARINE site and then go to your Unit site by selecting the Unit from the dropdown at the top of the screen.

Then, click on the "Unsubscribe from this Unit" link at the top of the screen, under the banner, on the right.

Please note, the unsubscription will take place immediately. If you have more than one Unit to which you are attached, simply repeat this process for each Unit.

Why did I receive a notice that I was unsubscribed?
[9/15/2010]

The FRO Administrator for your Unit's site is responsible for maintaining the Subscription List for your site. You will want to contact your Unit for more information. Click on the Contact Us link and then send feedback to "Your Unit."

The most common reason is that you are no longer associated with a Sponsor of the Unit. When you subscribed, you identified who your Sponsor within the Unit is. If the Sponsor has been deleted from the Sponsor Database, your account will indicate that you no longer have a connection to the Unit and you will be unsubscribed.

You will want to coordinate with the FRO Administrators of the site to make sure your Sponsor is part of the Sponsor Database and then resubscribe to your site.

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